Frequently Asked Questions

Birthday Parties

Q.  When is the deposit due?
A.   We require a $50.00 deposit at time of booking. This deposit will come off  your total bill the day of the party.

Q.  How can I pay for my deposit?
A.  You can pay with Visa or MasterCard over the phone, or you can come in and pay cash

Q.  What forms of payment are accepted for the party?
A.  We accept Cash, Visa, or MasterCard

Q.  When do I pay for my party?
A.  Your birthday host/hostess will ask for full payment before the end of your party.  The initial deposit will be deducted from the final bill.

Q.  When do I have to turn in my guest list?
A.  We would like them one week before the party, we can make last minute changes to the guest list before the party if needed.

Q.  What if I do not have 10 children for the party?
A.   The package is for Birthday child and up to 9 additional guests. We charge additional for guests over the 10 person package.  You are welcome to pay for additional guests.  The maximum number allowed for a birthday party will depend on the specific day.  However, if you are planning a larger party, you may want to consider a private birthday party.
Click Here- Private Party Info

Q.  Why do I have to turn in a guest list?
A.  We check all of the children in the door, so that you are able to be with your guests that are already here, or if you arrive late we will let your guests in, and direct them to your table.

Q.  Can I bring my own cake?
A.  You may bring in a cake or cupcakes with a reserved Birthday party only.

Q.  Can I order additional pizzas or hot dogs for the party?
A.  Yes.  We can add any extra pizzas or food items to your bill, or you can purchase food separately at the snack bar.
Click Here- FunZone Cafe

Q.  Can I bring in food for the adults?
A.  We do not allow any outside food or beverage. We do have food available to purchase in our snack bar, or you can add food on to your bill through your waitress.
Click Here-  FunZone Cafe

Q.  If there are adults with the party that want to skate what would the charge be?
A.  If they would like to skate it would be the admission price for the day plus skate or blade rental if needed.
Click Here-  Fun Schedule

Q.  Adults attending the party not skating, is there a charge?
A.  Adults who are bringing a child, but not skating will not be charged admission.  All other adults would need a skating admission.

Q.  Do we need to leave when our hour at the party table is done?
A.  No you are welcome to stay as long as we are open, however you will be asked to sit at a table in the general seating area before or after your table time.

Q.  If we arrive late can we stay at table longer?
A.  No.  We have reserved table space for you and your guests for a one hour time slot.  At the end of this time slot we will need this space to accommodate additional guests.  If you would like to stay longer we will need you to relocate to the general seating area.

Q.  Where do the adults sit during the party?
A.  The table you are given is to accommodate the children at the party.  The adults generally stand during the actual party time.  Any additional table space would be charged as extra birthday guests.

Q.  How much extra for inline skates with the birthday package?
A.  The birthday package includes regular rollerskates or inline style skates.

Q.  What if I put 15 children on the guest list and only 10 check in?
A.  We will only bill for the amount of children that check in through the door.  Your birthday package includes for up to 10 people.  We only charge extra for those that actually show up.

Q.  When can I hold a birthday party?
A.  All of our birthday parties are held during our public sessions.  To see our hours please click on Fun Schedule on the home page.  Private birthday parties are also available, during all other times.  For info and rates please contact us.

General

Q.  What type of music do you play?
A.  All of our music is geared for young children and families.

Q.  What ages attend various days?
A.  During regular business hours we are open to the public.  Generally each day has skaters of all ages.  Years ago skating centers were a “teen age/ high school hang out”.  Today we cater to mainly families and younger children.

Q.  Is parent supervision required?
A.  Parents are not required to stay with their children, but are welcome to stay and have some fun as well.  The rink is always supervised; however, please remember this is not a day care facility.

Q.  What is the skate zone?
A.  The skate zone is a state-of-the-art roller skating and inline skating arena.  The skating surface is an extremely smooth free-floating wood floor.  This greatly reduces the stress and impact on joints which may result from skating on rough, uneven outdoor surfaces.  The Skate Zone is equipped with a concert quality sound system and intelligent special effect lighting.  We provide live D.J. entertainment with exciting music and games during all sessions.  Traditional roller skates and inline skates are available for rent or purchase.  You may bring your own skates.

Q.  Is skating indoors safe?
A.  One of the safest sports and recreational activities for kids of all ages is roller skating indoors!  The Consumer Product Safety Commission has found roller skating twice as safe as a local playground and three times safer than a game of basketball or football.

Q.  What is the Play Zone?
A.  The Play Zone is a huge, indoor, multi-level playground.  It is constructed with steel tubing and extremely high strength Gortex mesh.  All surfaces are covered with safety protected padding as will as padded flooring.  The Play Zone is clean, well-lit, sanitized and supervised.  The Play Zone is filled with maze-like trails which lead to exciting activity stations including....rodeo room, pool swing, challenge path, magic carpet, stallagtite crawl and huge double slides!  The Play Zone is highly entertaining way to exercise.  It promotes cardio, strength, agility, balance, coordination... and it’s fun!!  The Play Zone also has a padded toddler area for children 42” tall.  The toddler room has padded cubes and props to play with.  It even has it own slide!

Q.  What ages are allowed in the Play Zone?
A.  It is for ages 10 and under.

Q.  Can parents go in to the Play Zone with their child?A.  Parents are not allowed in the Play Zone.  We have staff supervision at all times.  Parents can go in the toddler area with small children.

Q.  Do children need to wear socks.
A.  Yes, we do require that all children wear socks in the playzone and when using our rental skates. 

Q.  What is the Game Zone?
A.  The Game Zone is an exciting video arcade.  It features many different redemption games that are both challenging and fun.  Redemption games reward the player with tickets which can be exchanged for prizes at the toy/novelty shop.  The Game Zone also includes a full line of traditional video games as well as family favorites like hoop-fever basketball, air hockey, skee-ball, skill cranes and more.  The Game Zone accepts both quarters and tokens which can be purchased at a discount with package deals.